Privacy Policy

Effective Date: October 16, 2025
Last Updated: October 16, 2025

1. Introduction

Welcome to Smokey’s Diesel and Auto Repair (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services — whether online, by phone, or in person.

By accessing our website or providing your information, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information to provide you with quality service and communication. The types of information we may collect include:

A. Personal Information

• Full name

• Email address

• Phone number

• City and location

• Vehicle information (make, model, year)

• Service preferences or inquiries

B. Non-Personal Information

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the site

• IP address (for analytics and security)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries or service requests

• To provide quotes, estimates, or appointment scheduling

• To send updates, promotions, and maintenance reminders (if you’ve opted in)

• To improve our website, services, and customer experience

• To comply with applicable laws and regulations

We do not sell or rent your personal information to any third parties.

4. Information Sharing and Disclosure

We may share your information only in the following situations:

• Service Providers: With trusted partners who assist in business operations (e.g., website hosting, email systems, analytics), under strict confidentiality agreements.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, sale, or transfer of our business assets, your data may be part of that transaction.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no online system or email transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have control over your information. You may:

• Request access, correction, or deletion of your personal information.

• Opt out of marketing emails or promotional messages at any time.

• Disable cookies through your browser settings.

To make a privacy-related request, contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies or notify you when they are in use.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those third-party sites.

9. Children’s Privacy

Our services are not directed toward children under 13 years old. We do not knowingly collect personal information from minors. If we learn that a child has provided us with information, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Smokey’s Diesel and Auto Repair
📍 Shelby, Ohio
📧 smokeysinfo81@gmail.com
📞 419-961-9450